GiveSmart vs ClickBid

Choosing the right event fundraising platform is critical to saving time, raising more and engaging your valuable donors. We compare ClickBid to another event platform, GiveSmart.
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Overview

If you are looking for event fundraising software, two popular choices are GiveSmart and ClickBid. Both offer comprehensive solutions for your events, including mobile bidding, pre-event ticketing, and ongoing giving. However, there are differences between them when it comes to pricing and support. Take a closer look and decide which one suits your needs.

What does ClickBid do?

ClickBid started in 2002 as an in-person event fundraising platform. Using computer based bidding, charities were able to increase the frequency of bids, shorten lines at check-in and check-out and give donors an exciting and competitive experience. Over the years, ClickBid has expanded to provide online auctions, mobile bidding, ticket sales and live video.

The key to ClickBid is the simplicity of using a single tool for unlimited events throughout the year. Backing up your simplified experience is a dedicated support representative who follows your account all year. They will help you setup all your events and guide you through all the fundraising opportunities.

What does GiveSmart do?

GiveSmart was created by a parent company called Community Brands. Through the acquisition of separate companies, Community Brands works to provide options for all forms of nonprofit software needs. In this case, GiveSmart is the silent auction fundraising platform.

As a company owned by a larger equity manager, GiveSmart is one of the most expensive platforms available. In addition, their pricing is not listed on their site making cost planning difficult for shopping nonprofits. In several reviews, organizations place their annual fees around $5,000 plus credit processing fees of 3.5 to 4%. To get a guaranteed price, you must connect with a GiveSmart representative.

In addition, their support is not dedicated to each nonprofit. This creates a “call center” approach to helping charities similar to other large tech companies like AT&T and Verizon.

Pricing

A major differentiator between ClickBid and GiveSmart is up front pricing and transparency. Both ClickBid and GiveSmart have spent years building and improving features, making them leaders when it comes to what is possible in event fundraising. However, ClickBid has also strived to make pricing and fees completely transparent. Our pricing is up front and designed to let you make a confident presentation to your committee or board. We do not have any added fees beyond an annual license and a flat 3.5% credit card processing fee for all card types.

When working with GiveSmart you are quoted an annual license, encouraged to hire additional on-site staff, and asked to commit to a multi-year agreement. This means that you will not be able to accurately calculate your event costs for your board or committee.

Total cost of a $45,000 fundraiser.

ClickBid

GiveSmart

Annual License:

Credit Processing Fee:

Per Transaction:

Total Costs:

$1,295 (unlimited events)

$1,575 (3.5%)

$0

$2,870

Annual License:

Credit Processing Fee:

Per Transaction:

Total Costs:

Up to $5,000 annually

$1,575 – $1,800

$0.30 per transaction

$6,575 – $6,800

Feature Comparison

To help clarify the features available to ClickBid and GiveSmart, we have provided the following matrix.

Feature

ClickBid

GiveSmart

Ticket Sales

Yes

Yes

Guest Management

Yes

Yes

Unlimited Mobile Bidding Auctions

Yes

Online Only

Fixed Price & Raffles

Yes

Yes

At-home Live Auction Bidding

Yes

No

Paddle Raise from Any Location

Yes

No

Event Promotional Webpage

Yes

Yes

Customizable Mass Messaging

Yes

Limited

Online Donations

Yes

Yes

Event Real-time Leaderboards

Yes

Yes

Live Auction Support

Yes

Yes

On Call Event Night Support

Yes

Yes

Real-time Video Streaming

Yes

No

Bidder Chat

Yes

Yes

Stripe Backed Payment Processing

Yes

No

Dedicated Support for All Nonprofits

Yes

No

Conclusions

When deciding between ClickBid and GiveSmart for your charity, there are some important factors to consider. Both platforms offer annual license pricing, which is beneficial for nonprofits as they know the price upfront. They both offer robust features not available in newer and “free” platforms such as Givebutter. However, GiveSmart’s lack of transparency on pricing plus hidden fees like performance fees make ClickBid an easier choice when knowing what you’ll pay no matter how much you raise. In addition, ClickBid’s dedicated support model ensures your questions are answered by someone who knows your organization all year long.

Trusted by thousands of charities.

ClickBid has spent more than 20 years focusing on maximum fundraising for charities all over North America. Our recipe of simple software and dedicated support has helped us become a top level event fundraising provider. Let us show you how we do it!

A support team that follows you.

Our support team consists of seasoned, US based representatives who call ClickBid their home. Each talented team member attends events in-person to know what it feels like to be in your shoes. They personally walk you through your onboarding, answer all your questions along the way and manually review your events before they start. This isn’t extra! It’s the ClickBid Experience.

Switching from GiveSmart to ClickBid

Step One: Connect

Our team is trained in helping charities migrate their event data from GiveSmart to ClickBid. We will walk you through a customized demo and focus on the process of migration. Unlike switching CRMs, the process is surprisingly simple and takes only minutes.

Step Two: Support

Connect directly to your account manager who will support you for the entire year. Unlike a call center, our team is dedicated to your organization. Tell your story only once and then let your account manager help you stay engaged with your donors.

Step Three: Raise!

With your first event set up, you're ready to engage and raise more money. Best of all, there's no more $$ to spend on multiple events. The road ahead of you is wide open for maximizing your donor experiences and raising more funds.

Don't take our word for it.

We love our nonprofits and they have loved using a crazy simple platform.

Ready for a simple platform?