Every account holder at ClickBid is assigned a customer service representative. Our initial license comes with an event planning webinar meeting and continual email support. Your representative will stay in touch and review your event to help you avoid pitfalls. They will also provide best practices on silent auction events using mobile bidding. If you need more assistance, you can add on phone and priority support to get even more from your managed support representative.
It is also important to note that your event always comes with event day phone support. If you have questions, we are there to pick up the phone and answer them.